What Happened to Customer Service in America? Delivering A World-Class Customer Experience is your only competitive advantage.

  The world’s most sought after experts pay tribute to the one aspect of business that remains the secret to success: the Customer Experience The Secret Service Summit shares insight, knowledge, and strategies from sought after customer experience experts. Final Countdown Price ends September 30. Customer Service is at the core of our nation's most …

10 Reasons Why Attending a Customer Service Conference Changes Lives

A conference is 1marketingidea which gives your brand the platform to deliver your latest innovations and offerings to a targeted captive audience. Conferences like Facebook’s F8 Developer Conference and Salesforce’s Dreamforce not only attract great presenters but high ticket performances by bands like the Rolling stones and even U2. But do they change lives? In …

Customer Experience Conference Reveals Much Anticipated Speaker Lineup

Final Countdown price discount ends September. America’s #1 Customer Service Conference shares insight, knowledge, and strategies from sought after customer experience experts. SAN DIEGO, 2017 -- The DiJulius Group has announced Daniel Pink, Mel Robbins, and a best in class lineup, will join THE authority on Customer Service, John DiJulius, at the 2017 Secret Service …

Top Customer Experience Leaders Gather for Secret Service Summit Conference in Cleveland

The world’s most sought after experts pay tribute to the one aspect of business that remains the secret to success: the customer experience Tickets now available SAN DIEGO, Jan 3, 2017 -- The DiJulius Group announces America's #1 Customer Service conference, the Secret Service Summit, which helps best-in-class leaders learn new strategies and readily implementable …

What is your Company’s Customer Service Aptitude?

Company Service Aptitude Test (C-SAT) When it comes to Customer service, do you know the rating for your company, location or department? The DiJulius Group has created an incredibly powerful tool called the Company Service Aptitude Test (C-SAT).The C-SAT not only pinpoints the Service Aptitude Level of your organization, but more importantly, it lets management …

28 Customer Service Skills Learned at America’s #1 Customer Service Conference

[youtube https://www.youtube.com/watch?v=uel__QdPyJ4] Cleveland, Ohio, once again serves host to America’s #1 Customer Service Conference: the Secret Service Summit. This unique 2 day educational experience brings together world-renowned speakers, as well as brand executives , to give you 2 memorable days of Customer eXperience education -watch video trailer. Here are 28 customer service skills learned at …