How T-Mobile Changed Social; The 4 Facebook Strategies; House of Peru Comes to Balboa Park

John Legere, CEO of T-Mobile, has changed the face of Social Media one recipe at a time.  How committed is T-Mobile? To the point of answering many questions and comments within an hour of the original post going live.  Are you shopping for a new phone plan today? No.  But down the line when you …

Lego Uses Social Media To Enhance The Customer Experience; 7 LinkedIN Hacks; Cristo Rey Gives Hope; Defining Your Social Strategy.

Lego Uses Social Media To Enhance The Customer Experience

I grew up with LEGOs, they were a staple of my childhood.  Some years ago, LEGO’s future seemed bleak as the Danish company lost much of its market share to video games and other forms of digital entertainment.  It was social media and the customer experience that reinvented the block toy manufacturer and turned it …

How A/B Testing Yields Higher Conversion Rates?

facebook-split-test

A/B testing, or as Facebook calls it split testing, is a concept that has been around for over 100 years.  It’s used in online marketing to test how small differences in your message can influence behavior.  Optimizing and customizing your message for your target audience yields an increase in conversion rates.  Its applications can range …

6 Marketing Trends To Take Advantage of in 2018

How are your marketing activities performing? First quarter is almost over.  How are your marketing activities performing?  Are you getting the results you expected?  If the answer is NO, you’re not alone.  The biggest challenge you may be facing is the use of past marketing initiatives to achieve bigger goals.  Another challenge is that your …

4 Marketing Ideas Guaranteed To Improve Your Website User Engagement.

Is your website moving visitors to interact more with your content, products or service offerings? Your website is your store. It’s not enough that people walk into the store. They need to have an experience; engage with the employees; learn more about the merchandise; and ultimately buy.  Website engagement might be clicked links, comments, online …