The Customer Service Revolution; 5 Strategies To Improve The Social Media Experience
How T-Mobile Changed Social; The 4 Facebook Strategies; House of Peru Comes to Balboa Park
5 Places Where Companies Are Now Investing Their Marketing Dollars
4 Marketing Ideas Guaranteed To Improve Your Website User Engagement.
Is your website moving visitors to interact more with your content, products or service offerings? Your website is your store. It’s not enough that people walk into the store. They need to have an experience; engage with the employees; learn more about the merchandise; and ultimately buy.  Website engagement might be clicked links, comments, online …
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5 Key Components of a Social Customer Care Training Program
5 Marketing Ideas for Your Facebook Page
I remember creating our first Facebook page, at a time when there was no clear evidence of monetary benefits. It would pay HUGE dividends years later as it became our primary way of developing clients into long-term relationships. People access Facebook an average 8 times per day. If you have a Company Facebook Page check …
Six Things That Make Yours the Brand Customers cannot Live Without.
~Guest post by Author and Keynote Speaker John DiJulius. World’s Most Admired Companies Fortune Magazine’s list of the World’s Most Admired Companies was released and it is a very interesting list indeed. It shouldn’t surprise anyone that as you scroll down, the companies that have a reputation for providing a world-class customer experience dominate the …
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