How to Use Emotional Intelligence and Social Media To Develop Stronger and Deeper Relationships With Your Clients and Employees
The Customer Service Revolution; 5 Strategies To Improve The Social Media Experience
How T-Mobile Changed Social; The 4 Facebook Strategies; House of Peru Comes to Balboa Park
John Legere, CEO of T-Mobile, has changed the face of Social Media one recipe at a time. How committed is T-Mobile? To the point of answering many questions and comments within an hour of the original post going live. Are you shopping for a new phone plan today? No. But down the line when you …
5 Places Where Companies Are Now Investing Their Marketing Dollars
4 Marketing Ideas Guaranteed To Improve Your Website User Engagement.
Is your website moving visitors to interact more with your content, products or service offerings? Your website is your store. It’s not enough that people walk into the store. They need to have an experience; engage with the employees; learn more about the merchandise; and ultimately buy.  Website engagement might be clicked links, comments, online …
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5 Key Components of a Social Customer Care Training Program
5 Marketing Ideas for Your Facebook Page
I remember creating our first Facebook page, at a time when there was no clear evidence of monetary benefits. It would pay HUGE dividends years later as it became our primary way of developing clients into long-term relationships. People access Facebook an average 8 times per day. If you have a Company Facebook Page check …
Six Things That Make Yours the Brand Customers cannot Live Without.
~Guest post by Author and Keynote Speaker John DiJulius. World’s Most Admired Companies Fortune Magazine’s list of the World’s Most Admired Companies was released and it is a very interesting list indeed. It shouldn’t surprise anyone that as you scroll down, the companies that have a reputation for providing a world-class customer experience dominate the …
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2018 Marketing Conference Picks
As an event production company we have not only produced national events but also promoted a very high caliber group of speakers and experienced more events than most event organizers. We have used events to market products and services to captive audiences from San Diego to New York. If you have a story to tell, …
10 Reasons Why Attending a Customer Service Conference Changes Lives
A conference is 1marketingidea which gives your brand the platform to deliver your latest innovations and offerings to a targeted captive audience. Conferences like Facebook’s F8 Developer Conference and Salesforce’s Dreamforce not only attract great presenters but high ticket performances by bands like the Rolling stones and even U2. But do they change lives? In …
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Customer Experience Conference Reveals Much Anticipated Speaker Lineup
Final Countdown price discount ends September. America’s #1 Customer Service Conference shares insight, knowledge, and strategies from sought after customer experience experts. SAN DIEGO, 2017 -- The DiJulius Group has announced Daniel Pink, Mel Robbins, and a best in class lineup, will join THE authority on Customer Service, John DiJulius, at the 2017 Secret Service …
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Top Customer Experience Leaders Gather for Secret Service Summit Conference in Cleveland
The world’s most sought after experts pay tribute to the one aspect of business that remains the secret to success: the customer experience Tickets now available SAN DIEGO, Jan 3, 2017 -- The DiJulius Group announces America's #1 Customer Service conference, the Secret Service Summit, which helps best-in-class leaders learn new strategies and readily implementable …