Digital Marketing Strategies.
I've received a number of questions about creating a website custom audience on Facebook since I touched on the topic in a previous episode of our Facebook series 1 Marketing Idea under 3 Minutes. While a custom audience can be created from an existing list of customers, you can also create one from all users who …
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~by Guest Author Barb Moses, CEO, High5Leadership. Last week I got an email from a graduate of the 3-day Intensive class. It included a picture he took of a huge billboard that said BE JOY (Interestingly, he took the picture while driving as his wife was telling him he shouldn’t do that). He told me …
Is your website moving visitors to interact more with your content, products or service offerings? Your website is your store. It’s not enough that people walk into the store. They need to have an experience; engage with the employees; learn more about the merchandise; and ultimately buy. Website engagement might be clicked links, comments, online …
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Once you’ve hired the right people to be the face of your social care program, it’s time to train them. This may overlap with existing customer service training in your organization, but there will need to be some added elements that are specific to social care. Here are 5 key components of an effective social customer care …
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I remember creating our first Facebook page, at a time when there was no clear evidence of monetary benefits. It would pay HUGE dividends years later as it became our primary way of developing clients into long-term relationships. People access Facebook an average 8 times per day. If you have a Company Facebook Page check …
~By Guest New York Times Best Selling Author, Daniel Pink. Each year, cities, regions, and other organizers around the world host around 3,000 marathons. In large races like the Los Angeles Marathon and the London Marathon, more than half the participants are running a marathon for the very first time. For Red Hong Yi, an artist based in Malaysia, …
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Staying in contact with people over the years can be a daunting task. 1 marketing idea to stay on their radar is an email newsletter. Relevant content is the best way to remind your network who you are, and what are you good at. And if too much time has gone by, it serves to …
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I’ve curated a selection of the most inspiring and effective email marketing newsletters that hit my inbox. I chose to receive these to stay educated. Sometimes its hard to keep up with so much content, magazines, books or other ways to growing your mind. Emails are a great marketing vehicle, especially when they provide me …
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~Guest post by Author and Keynote Speaker John DiJulius. World’s Most Admired Companies Fortune Magazine’s list of the World’s Most Admired Companies was released and it is a very interesting list indeed. It shouldn’t surprise anyone that as you scroll down, the companies that have a reputation for providing a world-class customer experience dominate the …
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If you are a service professional, an attorney, even a dentist, having a welcome video is essential to showcase your brand’s personality. People spend on average 2.6x more time on pages with video than without. And a video on a landing page can increase conversions by 80% or more. For example, if you’re a keynote …
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"When I was in college, I wanted to be involved in things that would change the world." Elon Musk may have said those words decades ago, but perhaps never in his storied career has he proved them truer than with his recent tweet about rebuilding Puerto Rico's electrical grid. Here's the back story This week, …
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"Grow Your Mind Grow Your Business." Gosh there are SO many books worth reading and so little time. Admittedly, I've had most success when buying a book at an airport, before an international flight, where I know I can hack away at it for a few hours on end. I am also very fortunate and grateful …
As an event production company we have not only produced national events but also promoted a very high caliber group of speakers and experienced more events than most event organizers. We have used events to market products and services to captive audiences from San Diego to New York. If you have a story to tell, …
The world’s most sought after experts pay tribute to the one aspect of business that remains the secret to success: the Customer Experience The Secret Service Summit shares insight, knowledge, and strategies from sought after customer experience experts. Final Countdown Price ends September 30. Customer Service is at the core of our nation's most …
A conference is 1marketingidea which gives your brand the platform to deliver your latest innovations and offerings to a targeted captive audience.
Final Countdown price discount ends September. America’s #1 Customer Service Conference shares insight, knowledge, and strategies from sought after customer experience experts. SAN DIEGO, 2017 -- The DiJulius Group has announced Daniel Pink, Mel Robbins, and a best in class lineup, will join THE authority on Customer Service, John DiJulius, at the 2017 Secret Service …
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The world’s most sought after experts pay tribute to the one aspect of business that remains the secret to success: the customer experience Tickets now available SAN DIEGO, Jan 3, 2017 -- The DiJulius Group announces America's #1 Customer Service conference, the Secret Service Summit, which helps best-in-class leaders learn new strategies and readily implementable …
Company Service Aptitude Test (C-SAT) When it comes to Customer service, do you know the rating for your company, location or department? The DiJulius Group has created an incredibly powerful tool called the Company Service Aptitude Test (C-SAT).The C-SAT not only pinpoints the Service Aptitude Level of your organization, but more importantly, it lets management …
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In 2008 I had the fortune of joining what has now become a worldwide cause. I come from a long family of restaurant owners, mom owned a restaurant, so did dad, my uncles, my aunts. Never would I fathom at such an early age that the Customer Experience would become such a great part of …
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Cleveland, Ohio, once again serves host to America’s #1 Customer Service Conference: the Secret Service Summit. This unique 2 day educational experience brings together world-renowned speakers, as well as brand executives , to give you 2 memorable days of Customer eXperience education -watch video trailer. Here are 28 customer service skills learned at the Summit: …
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"The state of affairs is that combination of circumstances applying within a group at a particular time." ~Wikipedia No secret to the title of this post. Barack Obama's State of the Union Address -as many of his predecessors- is a snapshot, so to speak, of our nation's current condition based on events which have …